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[email protected]Frequently Asked Questions
Where are my notes stored?
Your notes are stored on your iPhone and synced through your private iCloud account with CloudKit. EEON does not run a separate server that stores your notes.
How do I back up my notes?
Use iCloud on your iPhone. EEON syncs notes through your Apple account, so your notes can follow you across Apple devices signed into the same iCloud account.
What happens if I delete the app?
Deleting EEON removes the local app from your iPhone. To permanently delete synced notes, delete them in the app or use the in-app account deletion flow before uninstalling.
How accurate is the transcription?
EEON uses high-quality AI transcription. Accuracy depends on audio quality, background noise, and speech clarity. For best results, speak clearly in a quiet environment.
Does EEON work offline?
You can capture locally, but transcription, AI cleanup, and cross-device sync need a network connection. If you record while offline, open EEON again when you are back online so processing can continue.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings > [Your Name] > Subscriptions on your iPhone to view and cancel your EEON subscription.
Data and Privacy Requests
EEON stores notes on your device and in your private iCloud account. To delete your data, delete notes within the app or use the in-app account deletion flow. For privacy-related inquiries, contact us at:
[email protected]